All services are online
As of December 07, 12:52 PM GMT
Below you can see the uptime stats for our services for the last 180 days
https://rackrocket.com
https://rockers.rackrocket.com/
https://support.rackrocket.com/
sputnik.rackrocket.com
Currently investigating an issue on our server apollo.
The fault was noticed on 2023-03-30 18:35:11
Our technicians are on site and working on the issue.
At present we are not able to say how long this will take to resolve, we will keep you updated.
The intervention on our Apollo server has been completed and was closed at 2023-03-17 16:51:07
Server had no network connectivity (no ping).
The server has had a SOFT Reboot and now responds to ping requests with the Connectivity restored.
All services are coming back online.
Currently investigating an issue on our server apollo.
The fault was noticed on 2023-03-17 15:55:31
Our technicians are on site and working on the issue.
At present we are not able to say how long this will take to resolve, we will keep you updated.
We are currently updating your client area, we estimate that we will be offline for up to 2 hours from 15:45 (GMT).
Access to Cpanel and Webmail is still open.
Cpanel - https://t.co/kjYwulExn4
Webmail - https://t.co/9eU0R73zeY
And support here - https://t.co/Abdz3ZavB2
The intervention on our Apollo server has been completed and was closed at 2023-02-11 23:18:37
Server had no network connectivity (no ping).
The server has booted to customer OS and now responds to ping requests and services are opened.
All services are coming back online.
Currently investigating an issue on our server apollo.
The fault was noticed on 2023-02-11 22:15:36
Our technicians are on site and working on the issue.
At present we are not able to say how long this will take to resolve, we will keep you updated.
We are currently updating your client area, we estimate that we will be offline for up to 1 hour from 10:00 (GMT).
Access to Cpanel and Webmail is still open.
Cpanel - https://t.co/kjYwulExn4
Webmail - https://t.co/9eU0R73zeY
And support here - https://t.co/Abdz3ZavB2
One new motherboard later and it looks like our apollo server is back in service, so sorry to everyone that this affected.
Currently investigating an issue on our server apollo.
The fault was noticed on 2022-02-17 18:24:37
Our technicians are on site and working on the issue.
At present we are not able to say how long this will take to resolve, we will keep you updated.
https://t.co/5gExQ2CzmL
Currently investigating an issue with our main site server, access to your customer control panel will be restricted whilst we resolve this.
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